Categories
Maintenance & Equipment Safety

New Breakdown Vendor

We want to inform you of an important update regarding OTR breakdown and repair services.

We have officially transitioned our breakdown service from Canxxus to Franco Fleet Services. Effective immediately, please use the vendor and process below anytime you experience a breakdown while on the road.

New Breakdown Vendor

Franco Fleet Services

800-419-7685

[email protected]

[email protected]

Note: All repair requests must be initiated using a @marvinkeller.com email address. Personal emails will not be accepted.

New Breakdown Process for Over-the-Road Repairs

During Business Hours:

  • Call the office or the shop first
  • Our team will assist you and open a repair ticket on your behalf

After Hours:

  • If your truck breaks down outside of Central IL, call the Call Center at 217-258-4506
  • They will open the ticket and coordinate repairs

Using the correct vendor and process helps ensure faster service, proper authorization, and accurate billing. Please save this information and follow these steps anytime a breakdown occurs.

If you have any questions, please contact your Driver Manager. Thank you for your cooperation and for keeping safety and communication a top priority.

Sincerely,

Marvin Keller Trucking

Categories
Maintenance & Equipment

Don’t Forget – Maintenance Campaign

This is a quick reminder to complete the Reporting Physical Damage maintenance campaign by August 1st, 2025, to earn 200 Pro-Points!

We’re asking everyone to participate in this important initiative to help keep our fleet in top shape. Please review the campaign materials and complete the form thoroughly—we value your feedback!

Campaign Materials:

Reporting Physical Damage.pdf
Physical Damage – Campaign Form

If you have any questions or need help accessing the materials, feel free to reach out.

Thanks for your participation and commitment to safety!

Categories
Maintenance & Equipment

Maintenance Campaign – Reporting Physcial Damage

We are launching a new maintenance campaign focusing on the importance of reporting physical damage! 

Those who complete the campaign activities by August 1st, 2025, will receive 200 pro-points! Please be thorough in your response when you complete the activities. We would love to hear your feedback!

Campaign Materials:
Reporting Physical Damage.pdf
Physical Damage – Campaign Form

If you have any questions, please reach out.

Categories
Maintenance & Equipment

A Guide to Fuel Efficiency – Maintenance Campaign

MK is launching a new Maintenance Campaign focusing on tips and tricks for improving our fuel performance. 

Those who complete the campaign activities by March 31st, 2025 will receive 200 pro-points! When you complete the activities, please be thorough in your response. We would love to hear your feedback!

Campaign Materials

Fuel Efficiency.pdf

A Guide to Fuel Efficiency – Campaign Form

If you have any questions, please reach out!

Categories
Maintenance & Equipment

New Maintenance Campaign

Take advantage of our new maintenance campaign to expand your knowledge and earn Pro-Points! The campaign focuses on providing steps for different breakdown situations and tips for prevention.

Those who complete the campaign activities below by December 31, 2024, will receive 200 Pro-Points!

Campaign Materials

Breakdown Process pdf.

Breakdown Process – Campaign Form

Categories
Maintenance & Equipment

Trailer Inflation System

Grady explains how our tire inflation systems work and unveils some slick benefits to make your life a bit easier while on the road. Check it out!

Categories
Maintenance & Equipment

Kill Switch Reminder!

Help us preserve battery life in the trucks

When on your break, please remember to turn the Kill Switch off. This will help prevent draining the truck’s batteries and will ensure your truck starts every morning. The video below shows where the Kill Switch is located on a Mack, Freightliner, and KW.

Categories
Maintenance & Equipment

Purpose of APU System

Take advantage of our new maintenance campaign to expand your knowledge and earn Pro-Points! This campaign explains the different components that make up the APU System and how they all work together.

Those who complete the campaign activities below by June 28th, 2024, will receive 200 Pro-Points!

Campaign Materials

APU System.pdf

APU System – Campaign Form

Categories
Maintenance & Equipment

Palmer Trucks in Effingham, IL

Marvin Keller partners with several reliable maintenance vendors that help us out daily – one being Palmer Trucks in Effingham, IL. The partnership between Marvin Keller and Palmer Trucks began in 2021 when we acquired our first Kenworth Trucks.

From the start, Palmers has consistently provided excellent and timely service. They deliver parts to the MK Shop first thing in the morning and promptly respond to any inquiries. Whenever one of our Kenworth trucks needs a repair, they always do their best to get us in & out quickly.

Recently, we showed our appreciation to Palmer Trucks by treating them to lunch. This led to a productive discussion about the great service they provide. Marvin Keller values strong relationships like this and recognizes the importance of collaboration with reliable vendors like Palmer Trucks.

Categories
Maintenance & Equipment

New Maintenance Campaign!

Take advantage of our new maintenance campaign to expand your knowledge and earn Pro-Points! The campaign’s main focus is to provide you with valuable insights and recommendations to help you maintain the wear and tear on tractor tires.

Those who complete the campaign activities below by March 15th, 2024, will receive 200 Pro-Points!

Campaign Materials

Tractor Tire Maintenance.pdf

Tractor Tire – Campaign Form