Month: November 2023

UPDATE: If you have any questions or if for some reason the sticker is not scanning, please inform your DM.

Did you know that you can earn MK Pro-Points when you find an “I Spy” sticker on our trailers?

What is an “I Spy” Sticker?

To reward you for thorough pre and post-trip inspections, we have created stickers that display a QR code linked to our Drive MK App. We are placing these stickers on multiple trailers so when you are out doing an inspection and find one, you scan it in and receive MK Pro-Points.

After scanning, you will receive the “I Spy” Badge and the opportunity to level up with the more stickers you find on different trailers. More stickers you find = more Pro-Points!

Only 34 drivers have found these stickers!

How do you scan the QR Code?

Here’s how you scan it in.

• First, you will open your phone and the Drive MK App
• Go to ^ which is the Settings, and click “Scan.”
• Using the camera, you will hover over the QR Code to “scan it in”
• Type in the trailer number assigned to you
• Then you will be awarded the badge along with MK Pro-Points

**You are only able to scan the sticker that corresponds to the trailer assigned to you.

Why?

We want to ensure that everyone completes thorough inspections to guarantee a safe trip and help avoid OTR breakdowns. So make sure when inspecting your equipment everything is in working order, AND you’re looking for the “I Spy” stickers. Will it catch your eye?

MK Connect Survey Results – Phase 1

We have completed the initial phase of the MK Connect Surveys and have compiled all of your responses to help Marvin Keller make improvements. Here are some of the key findings:

• One daily problem reported by drivers was the After Hours Call Center. To tackle this issue, we started weekly meetings with their team to provide additional training opportunities, which has significantly improved the call center’s service.
• Another challenge cited by drivers was workflow in BlueTree. To address this, our team has integrated workflow into the DriveMK App, which all drivers should be using. And since switching to Samsara after the BT ELD went down, we have received nothing but positive feedback regarding workflow.

Marvin Keller wants to connect with You! – Phase 2

Now, we will be initiating the second phase of survey questions that will focus on how we can help you enhance your overall performance. Let’s connect so we can better support you!

To access this short survey, click on the link below that contains your Driver Manager’s name. Once you fill out and submit the survey, your DM will schedule a call with you to go over your response. We appreciate your participation and look forward to reviewing your feedback.

Amy – MK Connect Phase 2

Tom – MK Connect Phase 2

Andrew – MK Connect Phase 2

Alex – MK Connect Phase 2

Lucas – MK Connect Phase 2

For the past couple of weeks of driver spotlights, we recognized the following drivers who went above and beyond! We appreciate you going the extra mile!

We would like to shoutout Molly Gribler. She noticed her copy of a BOL was missing a page and made sure she got it from the Shipper.  This saved us from headaches trying to bill the Customer for the shipment.  Thank you! 

Thank you to Ed Hrezo. He headed out really early in the morning so we could make an on-time delivery.  Thank you for helping to keep our Customers happy.

Kim Kuffel & Gifford Libby and Jessica Branham & Will Caldwell did Meet and Greets to help us get drivers home on time.   Thank you for being so willing to help out.

Alvin Jordan, Sean Johnson, Dan Schmitt, and Ed Hrezo have all worked extra days in the past few weeks to help us make on time delivery. Thank you for being someone we can rely on.